ALL RETURNS MUST BE AUTHORISED BY BANDITMANIA PRIOR TO THE RETURN. PLEASE PHONE FOR RETURNS REFERENCE BEFORE RETURNING ITEMS. A COPY OF THE RECEIPT MUST BE INCLUDED IN THE RETURN. OVERSEAS RETURNS MUST BE LABELLED AS A RETURN TO AVOID PROBLEMS WITH IMPORT DUTY TRYING TO BE CHARGED TO US.

We will only accept returns under the following conditions, return postage at buyers expense:-

The goods are faulty (faulty goods conditions are set below**)

Incorrect items have been dispatched.

If you wish to return goods as a cancellation or ordered in error then there will be a 20% restocking charge incurred.

Any damages on delivery.

**RETURNS OF THIS TYPE ARE AT OUR DISCRETION.

PLEASE NOTE : clearance offers and Auction sales (EBAY) are non refundable.

**FAULTY GOODS

We require all products deemed faulty to be returned for inspection. If the reported problem is deemed to be misuse or not a manufacturing fault, it will not be dealt with under warranty.

ALL GOODS SENT INCORRECTLY BY US MUST BE REPORTED TO US VIA PHONE WITHIN 5 DAYS OF RECEIPT. FAILURE TO DO SO WITHIN THE ALLOCATED TIME WILL RESULT IN YOUR ACCEPTENCE OF THE GOODS AS SUPPLIED. ITEMS TO BE RETURNED MUST BE DONE SO WITHIN 7 DAYS OF THE RETURNS REFERENCE NUMBER BEING GIVEN.

All returns MUST have a copy of the original receipt, reason for return and the specific returns reference given by the office in the box with the items. Failure to comply with this will result in the goods being sent back without inspection.