Terms and Conditions

Quoted prices are correct at time of publication. All products and offers are subject to availability. If products ordered are not available BanditMania will endeavour to notify the purchaser as soon as reasonably practicable. Alternatives, if available will be offered. Products are supplied singularly unless otherwise stated. BanditMania reserve the right to vary the price of any product shown in the catalogue or website or other specification at any time. Colours shown in any specification document or catalogue may vary. Orders are accepted by online submission and are subject to the terms and conditions of sale. All descriptions are approximate only. All goods are to be paid for in advance, BanditMania reserve the right in some circumstances to withhold the dispatch of goods until full payment has been cleared. BanditMania will not be responsible for goods damaged during delivery. BanditMania will not be responsible for the capacity or performance of any goods supplied unless specifically agreed in writing between the parties. Some items in this catalogue are for show purposes only and not UK road legal. BanditMania will not be responsible for the illegal use of any of their products. BanditMania will not be responsible for faults arising from incorrect installation of goods. It is recommended to have parts installed by a qualified motorcycle technician. If the customer chooses to install his goods then any faults arising through incorrect installation would make any product warranties void. Any customer modification to parts sent out will void any warrenties. The customer is recommended to retain all receipts for products and installations as copies will be needed should warranty claims arise. Failure to provide this information would void any warranty. All special order items are non-returnable and charged at the time the order is placed. The exclusive BanditMania products including the catalogue and website are subject to copyright and therefore no part or product can be copied or reproduced without permission in writing. This does not affect your statutory rights. Any other product bought from BanditMania wishing to be returned will be subject to a 20% restocking fee unless faulty in which case the item will be exchanged. Late payments will result in interest being charged. Carriage and Delivery charges are not refundable. All returns must be notified within 7 days and a returns reference obtained.

Standard Delivery is not insured against loss or damage. A certificate of posting is obtained. Goods can take longer to arrive. No refunds are given on standard delivery orders where loss or damage is claimed. The certificate of posting can be provided should the customer wish to claim against the delivery company.

Recorded / Tracked deliveries are insured. Loss or damage will be dealt with immediately and replacements organised. we will then claim from the delivery company.

Parcelforce Deliveries are tracked and insured.

Returns Procedure and Conditions.

*ALL RETURNS MUST BE AUTHORISED BY BANDITMANIA PRIOR TO THE RETURN. PLEASE PHONE FOR RETURNS REFERENCE.
We will only accept returns under the following conditions:-

The goods are faulty (faulty goods conditions are set below*).
Incorrect items have been dispatched. (Return postage costs equal to the cost of sending the goods out will be refunded to the buyer upon receipt of the returned item. The exchange item is sent out free of charge).
Any damages on delivery.

If you wish to return goods as a cancellation or ordered in error then there will be a 20% restocking charge incurred.

 

RETURNS OF THIS TYPE ARE AT OUR DISCRETION. *

PLEASE NOTE : clearance offers and Auction sales are non refundable.
PLEASE NOTE : special orders and painted items are non refundable.
(Special Order items are informed to the buyer at the time of ordering.)
HEL products with coloured fittings or with a coloured covering or both are made to order with a waiting time of 3-5 working days (approx). These products are made to customer order and are therefore non returnable unless faulty. Please ensure you have ordered the correct kit for your bike of choice.

FAULTY GOODS

We require all products deemed faulty to be returned for inspection. If the reported problem is deemed to be misuse or not a manufacturing fault, it will not be dealt with under warranty.

ALL GOODS SENT INCORRECTLY BY US MUST BE REPORTED TO US VIA PHONE WITHIN 5 DAYS OF RECEIPT. FAILURE TO DO SO WITHIN THE ALLOCATED TIME WILL RESULT IN YOUR ACCEPTENCE OF THE GOODS AS SUPPLIED.

All returns MUST have a copy of the original receipt and the specific returns reference given by the office in the box with the items along with a description of the problem. Failure to comply with this will result in the goods being sent back without inspection.

PATTERN BODYWORK AND SCREENS.

Pattern bodywork is sold as a budget alternative to original equipment. With this in mind, we would like to make the following points.

All panels and screens are hand made, and as such a small amount of fitting may be required. This can include sanding or filing lugs or edges to ensure the best available fit. It can also mean that some holes may need to be made slightly larger to accommodate position. (Please bear in mind that on older bikes it is not uncommon for mounting brackets to be out of line).

We recommend all panels should be fitted PRIOR to painting; BanditMania cannot be held responsible for any costs incurred when panels are painted before being fitted. Should you not have access to a Paintshop we do offer a facility to have the panel painted before being sent out. The price reflects the charge made by the Paintshop should you choose this option. Please note these panels are not fitted before being sent to the paintshop and therefore the above conditions already mentioned re fitting will apply.

Acceptance of goods is acceptance of these terms and conditions.

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